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Free returns are available worldwide for all full price items within 30 days of shipping and all sale items within 14 days of receipt, provided the return conditions specified below are met.

Please note it is not possible to return personalised or pierced jewellery items. This does not affect your statutory rights.

Please note that it is not possible to return the following items using the free returns service:

  • Fragrance
  • Nail polish
  • Face mask

Instructions are provided below.

For any further queries, please Contact Us.

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